Privacy policy

At YatriVista (“we”, “our”, or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or book travel services through us.

1. Information We Collect

We may collect the following information:

• Full Name
• Email Address
• Mobile Number
• Residential Address (if required)
• Government ID details (only when required for travel bookings)
• Payment information (processed securely through our payment gateway)
• Travel preferences and booking details
• Device information such as IP address, browser type, and cookies

2. How We Use Your Information

We use your information to:

• Process travel bookings
• Confirm reservations
• Send booking confirmations and travel updates
• Provide customer support
• Improve our services
• Comply with legal obligations
• Prevent fraud and unauthorized transactions

3. Payment Security

All online payments are processed through secure third-party payment gateways. YatriVista does not store your complete debit card, credit card, UPI PIN, CVV, or banking credentials on its servers.

4. Sharing of Information

We may share your information only with:

• Airlines
• Hotels
• Transport providers
• Visa partners (where applicable)
• Payment gateway providers
• Government authorities when legally required

We never sell or rent your personal information to third parties.

5. Cookies

Our website may use cookies to enhance user experience, remember preferences, analyze website traffic, and improve functionality.

You may disable cookies through your browser settings, although some website features may not function properly.

6. Data Protection

We implement reasonable administrative, technical, and physical security measures to safeguard your personal information against unauthorized access, disclosure, alteration, or misuse.

7. Data Retention

Your information is retained only for as long as necessary to provide our services, fulfill legal obligations, resolve disputes, and enforce agreements.

8. Your Rights

You may request to:

• Access your personal information
• Correct inaccurate information
• Update your details
• Request deletion of your data where legally permissible

Requests may be sent to our support email.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

10. Children’s Privacy

Our services are not intended for individuals below 18 years of age without parental or legal guardian consent.

11. Changes to this Privacy Policy

YatriVista reserves the right to update this Privacy Policy at any time. Updated versions will be published on this page with the revised effective date.

12. Contact Us

For any privacy-related questions, please Contact US